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Who
are the Trainers?
Melissa Pusateri of America’s Most Organized ™ is the
founder and co-developer of the Business Development Training Program
and the architect of the AMO Training Services. Melissa has been
offering Professional Organizing Consultant Services for over 10
years and training and mentoring Professional Organizers for three
years. America’s Most Organized ™ offers Consulting,
Training and Outsourcing Services and has created the reality game
show America’s Most Organized™. Melissa is a NAPO supporter
and serves in an active role on a NAPO Education Products Sub Committee
and is currently leading efforts to develop a Florida NAPO Chapter.
She is a member and strong advocate of the National Study Group
for Chronic Disorganization. Melissa holds an Associates degree
in Management and a BBA in Human Resources. She is also a member
of American Society for Training and Development and a frequent
visitor at various Toastmaster International Clubs.
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How
are America’s Most Organized™ Training Courses different
from others?
The simple answer is YOU GET MORE…much more! The Business
Development Training Program™ and all of the classes offered
by AMO Training are professional instruction at an advanced level
and are intended to develop and foster your entrepreneurial spirit
as well as your organizational talents and capabilities. Our philosophy
is that you most likely already have the skills and talents to be
a Professional Organizer. What we want to provide you are the tools
and the knowledge needed to turn those skills and talents into a
successful income-generating entrepreneurial venture.
We also recognize that there are many course offerings to choose
from, so we suggest you use our Class Comparison Guide to help you
decide what level of instruction would benefit you most. Many of
the other courses you will find in this industry are provided by
NAPO members whom we respect and admire. In fact, it is very common
for us to recommend a course for you other than ours. AMO courses
are purely experience-based training courses. In addition to our
own trainers and instructors, we also provide paid professional
consultants to address your unique business needs. When considering
our courses or any training course for that matter, we encourage
you to ask for referrals from previous participants. After all,
no one can tell you more honestly about a course than someone who
has already attended.
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Do
you sell the class materials?
The class materials are available only to those who enroll in the
classes. Selling the course manuals would diminish the value of
the time and effort AMO Training participants dedicate to their
professional development. Furthermore, the manuals for the various
courses we offer are intended to provide a basis for classroom discussion
and interaction between the instructor and the class participants
during the class and to provide a convenient reference manual after
the class is completed. So in some cases, the information contained
in one of the manuals on any given subject may only touch on the
surface of that subject since the true depth of the subject can
only be obtained in classroom discussion, from a Guest Speaker’s
presentation, or from the hands-on portion of the courses.
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What
qualifications do I need to register for one of these courses?
Admission to the training program is open to anyone who believes
she or he has the talent, passion and commitment to learn how to
make Professional Organizing their vocation. Those who excel in
the programs come eager to learn and are not afraid of work. They
invariably have an intrinsic need to earn an income as well. And,
even though you are not required to be a NAPO member to register,
we are staunch NAPO advocates and believe very strongly in the value
of membership in our industry’s National Association.
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What
exactly will we be doing?
Class size is generally limited to a maximum of six participants
to insure quality control and to make best use of the opportunity
to teach and mentor one on one. There is no class size minimum.
In fact, the smaller the class, the richer the experience. All of
the courses offered by AMO Training include classroom lectures and
most offer hands-on or “on-the-job” training sessions
which are held in actual client homes and/or businesses. For this
reason, consultation times, locations and working conditions may
vary from day to day.
The hands-on training is set up to match the trainee’s desired
specialty whenever possible. If for example, a participant is only
interested in handling home offices, that person’s training
will take place in a client’s home office. If a trainee comes
in with no specialty in mind, she or he will have an option as to
what type of client she/he wants to work with on arrival. These
individuals will be trained as a “Generalist”.
It is very common for a participant to arrive with a particular
list of specializations in mind and leave with a totally different
list of services they will provide. This is one of the most valuable
elements of the hands-on segments.
During the week, the participants will not only learn how to run
a business, they will actually live it hands-on. This unique experience
will generally follow a workflow similar to the diagram below:
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Who
participates as the Case Studies?
Case Study Relationships exist in one of the two formats:
Format #1: If any of the AMO Trainers or Trainees have a prospective
or current client who would like to participate as a case study,
the class participants will have the opportunity to bid the actual
project and collect payment for the full amount. In this event,
the payment will be divided among participating class members based
on a formula determined by the participants during contract formation.
Format #2: This format is the most common. In the event that clients
are not available to participate in the class, volunteers will role
play as case studies for the training course. Details about the
volunteers will only be revealed at the end of the session or the
end of the class in order to create realistic scenarios. This real-time
experience is what makes the training valuable. Participants must
be able to accept the role play scenarios as real in order to achieve
the greatest benefit from the training exercises. Inevitably role
playing situations are issues that are most likely to occur during
your tenure as a professional organizing consultant. These will
be difficult situations to navigate through and will be addressed
at great lengths after the sessions are completed.
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Is
there a dress code for these training classes?
It is recommended that you wear comfortable clothing during classroom
training. The training session(s) held in actual client homes and/or
businesses will require jeans, capri pants and/or overalls and comfortable
shoes. For business settings, plan to dress business casual. Bring
at least one outfit that is strictly business attire. For the Business
Development Training Program, on the last day of class there will
be a dinner at a nice restaurant to celebrate the successful completion
of the course so please bring clothing appropriate for such an occasion.
It is always best to dress in layers since temperatures may vary
from location to location.
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How can
I become certified as a Professional Organizer?
Currently there is no Certification available
through the National Association of Professional Organizers. The recently formed International Association of Professional Organizers (IAPO) does offer the Certified Professional Organizer designation however it is neither supported nor endorsed by NAPO.
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To learn the most current and reliable information on this subject
we suggest you go to NAPO to learn
more. You can find the NAPO Website at http://www.napo.net/
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How should
I prepare for one of these courses?
If you have already registered or are planning on registering for
either the Business Development Training Program or the Professional
Organizer’s Core Training, we suggest that you preview as
many of the books and websites listed below as possible prior to
the commencement of training. The resource manual includes additional
suggested reading.
1. Navigate completely through the NAPO website at http://www.napo.net.
2. Navigate completely through the Chronic Disorganization website
at http://www.nsgcd.org.
3. Navigate completely through your local SBA office website.
4. Organizing from the Inside Out – Julie Morgenstern
5. Kiplinger’s Taming the Paper Tiger – Barbara Hemphill
6. Taming the Paper Tiger at Work – Barbara Hemphill
7. How to Conquer Clutter – Stephanie Culp
8. Organizing for the Creative Person – Dorothy Lehmkuhl
9. Organize Yourself! - Ronni Eisenberg with Kate Kelly
10. Making Peace with the Things in Your Life - Cindy Glovinsky
11. How to Become a Rainmaker – Jeffery J. Fox
12. The E Myth – Michael Gerber
13. Consulting for Dummies – Bob Nelson and Peter Economy
14. Getting Business to Come to You – Paul and Sarah Edwards
& Laura Clampitt Douglas
15. The One-Minute Manager – Kenneth H. Blanchard & Spencer
Johnson
One of the easiest things you can do to prepare for the class is
to start telling everyone you know and everyone you meet about your
business. Take “before and after” pictures of all your
work prior to attending class and bring those photos with you. If
you are taking pictures of your own environment or that of a family
member, that is totally acceptable. Names and locations of the environment
never have to be shared with the class, trainers, or clients.
Lastly, if you are already convinced this is going to be your profession
or you are already practicing Professional Organizing and charging
a fee, it is important to register an assumed name (DBA) with your
local state government as soon as possible. To find out more about
this, call us today at 954-432-1069.
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I am
a veteran organizer who is interested in training others. Can I
buy your any of your training programs and conduct training sessions
on my own?
Yes, we have a “Train the Trainer” Program that is available
to Professional Organizers who are interested in mirroring this
successful training model. Please call us for more information.
Currently, this opportunity is only offered to NAPO Golden Circle
Members.
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