AMO Founder
Melissa Pusateri

HIGHLIGHTS

• Over ten years experience in the field of Professional Organizing.
• Specialties include workflow and behavioral conditions analysis and implementation of efficient functional systems.
• Thrives in a professional environment and is comfortable communicating with all levels within an organization.
• Easily connects with people of different cultures and different ethnic, social, and economic backgrounds, as well as those with physical and/or emotional handicaps.
• Thinks quickly and performs well under pressure; able to maintain a sense of humor under high stress situations.
• Diplomatic, nonjudgmental with a high sense of confidentiality.
  

SPEAKING AND PRESENTATION SKILLS

• Offers Intensive Hands-on Training Courses for Professional Organizers.
• Teaches organizational techniques to businesses and individuals through workshops and seminars.
• Offers motivation sessions through telephone or one on one.

ORGANIZING PROCESS

• Assess and evaluate the needs of each client before suggesting the appropriate products and services.
• Analyze the current behavior in comparison to the desired behavior by observation only or work flow analysis.
• Clarify concerns and provide clear explanations of the product or service in question to solve client needs.
• Provide "jump start program" to get the environment in an organized and functional condition.
• Implement behavior modification techniques to develop organization habits and to help reduce risk of backsliding.
• Schedule follow-up visits after sessions have been completed to monitor progress and retention of newly learned organizational skills.

PROFESSIONAL AFFILIATIONS AND MEMBERSHIPS

• National Association of Professional Organizers (NAPO), Golden Circle Member
• NAPO Professional Development Education Committee, Volunteer
• National Study Group of Chronic Disorganization, Member
• Toastmasters International
• American Society for Training and Development

EDUCATION

• University of Texas at San Antonio, San Antonio, TX
  Bachelor Business Administration, Human Resources, 1998
• San Antonio College, San Antonio, TX
  Associates of Applied Science, Management, 1994

"Reasonable people adapt themselves to the world. Unreasonable people expect the world to adapt to them. All progress, therefore, depends on unreasonable people."
- George Bernard Shaw